Support

We’re here to help.

TrackDesk is an operational task-accountability tool for businesses, provided by YalsTech. If you have a question, need help using the app, or want to report a problem, please reach out — we’re happy to assist.

Contact us

Email: priya@yalstech.com
We typically respond within 1–2 business days.

When you write to us, it helps to include your company name, your registered mobile number, and a short description of the issue (and a screenshot if relevant). For your security, please do not send your PIN, passwords, or confidential business documents or task data by email.

Common questions

How do I log in?

Open TrackDesk and sign in with your mobile number and your 4-digit PIN. New accounts start with a default PIN provided by your company owner; change it from the Profile screen on first login.

I forgot my PIN.

Ask your company owner to reset it from the Users / Team screen — they can issue you a new default PIN. If you are the owner and need a reset, email us at priya@yalstech.com and we’ll help you recover access.

How do I add a manager or another user?

Owners can add team members from the Users / Team screen. Each new user receives a default PIN to log in with and change.

I’m not receiving notifications.

Make sure notifications are enabled for TrackDesk in your phone’s Settings, and that you’re signed in. If they still don’t arrive, email us with your device type and we’ll look into it.

How do I get TrackDesk for my business?

TrackDesk is provided to businesses directly by YalsTech. To set up an account for your company, contact us at priya@yalstech.com.

More information

See our Privacy Policy for how we handle your data, or the Account & Data Deletion page to request deletion.